As shared services evolves through automation, digitization, the future of work, and a focus on process excellence, SSOW is critical to guide business services executives through these areas of opportunity.

Our agenda has four key areas of interest: scope expansion, continuous improvement, talent management, and leveraging advanced technology and tools to improve processes and drive enterprise-wide transformation. Sessions have tangible takeaways – guides and templates you can use immediately – helping all levels of maturity to achieve their goals and inspire "Transformation in the Wake of Disruption."