At FTT Mutuals we’re on a mission to connect leaders from building societies, credit unions, mutual insurers, friendlies and community banks – with the goal of keeping pace with a changing industry and future proof the mutual finance sector. Join our community of innovators as we explore the challenges and opportunities that lie ahead.

Finding the future of the sector

With the rate of technological innovation continuing apace, how is the mutual sector staying ahead and keeping their products relevant and available for members? Looking at the digitally native generations, who expect things fast and available 24/7 where and when needed, can the mutual sector meet their needs whilst nurturing their already loyal membership?

Powering the transition to Net Zero

Mitigating the effects of climate change will require the participation of all sectors of economies and societies. Is the mutual sector primed to lead the way forward when it comes to sustainable finance initiatives? Can the sector leverage its famously purpose-driven approach to provide a better world for members and the environment?

Lending & mortgage innovation

Widespread economic challenges have left many in a more precarious financial position. How are building societies, credit unions and community banks innovating their loans and mortgages to empower the likes of first-time buyers and those who find themselves beset by new sets of challenges?

Financial inclusion & health

Reaching and empowering the financially excluded and underserved is very much an objective of the mutual sector. Many institutions are committed to doing outreach to their local communities to educate and build confidence amongst their membership. Is the mutual sector key to providing fairer and more accessible finance for generations to come?

Digital transformation

How can mutuals develop their product offering to satisfy the growing appetite for digital-first services. How can they bring on board the right digital expertise and leverage technology to make innovation work for staff and customers in an increasingly competitive fintech marketplace?

Cross-Europe communities

Mutuals are at the heart of their communities. Whether you’re constructing your dream home in Germany, borrowing to cover school uniform costs in Scotland or insuring your car in Sweden, the co-operative finance model is here to stay. What are some of the hallmarks of mutual organisations and what do they have to teach the rest of the financial services world?