
Digital Transformation & Customer Experience Summit Boston 2026
📅 Dates: October 21–22, 2026
📍 Location: Boston, Massachusetts, USA
About the Event:
The summit brings together leaders shaping AI, data, and emerging technologies. Its two-day programme offers case studies and strategies for digital transformation and better customer experiences.
What’s in Store:
• AI, automation, and generative technologies
• Big data and hyper-personalisation
• Omnichannel customer engagement
• Cybersecurity and digital resilience
• Voice of the Customer strategies
• Digital strategy implementation
Why Attend:
Improve customer journeys, explore scalable strategies, and connect with leaders in technology, data, CX, and innovation.